The post-delivery support your clients deserve
Handle support tickets, meet SLAs, and give your clients a professional channel to report issues.
How it works
Client ticket portal
Clients create support tickets from their portal. No emails, no WhatsApp. Everything logged and traceable.
SLA management
Define response and resolution times per ticket type and client. The system alerts you when an SLA is at risk.
Assignment and escalation
Auto-assign tickets by type, priority or team availability. Escalate when needed.
Support metrics
Track response times, resolution times, customer satisfaction and support team workload.
The problem it solves
After delivering a project, support turns into chaos. Clients write on WhatsApp, email, or call developers directly. There's no record of what was requested, when it was solved, or how long it took. A professional help desk formalizes your post-delivery support, improves client satisfaction, and gives you data to make decisions about maintenance contracts.
Start running your consultancy the professional way
30 days free. No credit card required.
